Contact
Email us at apps@bitbeans.de. We answer support and privacy requests directly.
Please include where possible
- the app name and app version
- your device and operating-system version
- a short description of the issue
- no passwords, complete payment data or sensitive content
Purchases and restoration
Purchases are handled by Apple or Google. Use the same store account used for the original purchase when restoring. A store purchase and an optional app account are separate.
Important information
- Do not share photos unless you hold the necessary rights and consents.
- Report problematic content in the app or by email with the room code and a precise description, without adding unnecessary personal data.