Updated: 9 November 2026
1. Provider and scope
The provider of the Hoofolio app is Christian Hermann & Martina Hermann GbR, An Rainen 3, 72525 Münsingen, Germany, email apps@bitbeans.de. These terms apply to using the app and purchases in the app (Plus as monthly or yearly subscription). Download and billing run through the Apple App Store or Google Play; their terms apply in addition. For purchases in the App Store, Apple's standard end-user licence agreement applies.
2. Scope of service
Hoofolio is a file for your horse. The file is stored on your device. Without a purchase you use the free scope; Plus extends it. The app shows the exact free and Plus scope before purchase. There is no entitlement to particular new features or languages. Purchases, cloud backup and device move need an internet connection.
3. Note: no substitute for the vet, passport and records
Hoofolio is a notebook for your details, not a medical device and not a veterinary-medicine tool. The app makes no diagnosis, calculates no dose and issues no withdrawal period or slaughter clearance; it only shows what you enter and dates calculated from it. The equine passport and veterinary records take precedence. For horses that are not excluded from slaughter, additional records of veterinary medicines may be required (Art. 108 Regulation (EU) 2019/6; national rules may apply); Hoofolio does not replace them. In an emergency call your vet. Check dates and details yourself; reminders may fail because of device settings.
4. Age, teenagers and parents
Hoofolio is intended for people aged 13 and over; you must be at least 13 years old to use it. Minors need the consent of their parents or guardians to use the app. Purchases by minors require the consent of their parents or guardians.
5. Plus: subscription, price and cancellation
There is a monthly and a yearly subscription "Hoofolio Plus". The price shown by Apple or Google before purchase applies. There is no trial. A subscription renews automatically for the chosen term unless you cancel it in the store in time; the store shows you the date of the next renewal and how to cancel. Payment and renewal are charged to the store account. You can cancel and manage a subscription only in the store's subscription settings.
What stays when Plus ends: the end of Plus deletes nothing; existing horses stay, and you can still restore and delete an existing cloud backup. For anything new the limits of the free scope apply again.
Refunds are handled by Apple and Google under their rules; statutory rights remain unaffected.
6. Right of withdrawal
For an existing statutory right of withdrawal (sections 355 et seq. of the German Civil Code, BGB), the withdrawal information that the respective seller provides before the purchase applies; the store shows who the seller is. Where the store acts as the seller, address the withdrawal to Apple or Google, otherwise by email to apps@bitbeans.de. Your statutory rights remain unaffected.
7. Your content
– You remain responsible for what you enter and pass on. Pass on only content you have the necessary rights to; for recognisable people you usually need their consent.
– Not allowed: unlawful content, content infringing third-party rights, misuse of the service, circumventing quotas, attacks on the service. Do not enter health data about people.
– You grant us only the right to store your encrypted content for cloud backup and device move and to transmit it to your own devices. We cannot read it.
– For files used professionally (yard, farm) you are responsible for your own obligations.
8. Reports and moderation (Art. 14 Regulation (EU) 2022/2065)
Point of contact for authorities and users (Art. 11, 12): apps@bitbeans.de, languages German and English.
You can report unlawful content by email to apps@bitbeans.de (Art. 16). The notice contains the reasons, the exact location, your name and email address (exception: offences under Art. 3 to 7 of Directive 2011/93/EU) and the statement that your information is accurate and complete to the best of your knowledge. We confirm receipt to the email address given and communicate our decision with reasons and information on the complaint to us and the route to the courts.
Content in cloud backup and device move is end-to-end encrypted and not publicly accessible; we cannot read it ourselves. As the location it is enough to give what allows the assignment (for example the guest ID from settings > "About", time period and type of content); if we cannot assign a report, we tell you. We may block or remove unlawful content where technically possible. We do not use automated means for decisions on notices. If a measure affects you, we give you the reasons where we have your contact details (Art. 17). If we suspect a criminal offence threatening the life or safety of persons, we inform the competent authorities (Art. 18).
9. Changes to and discontinuation of the service
We may change or discontinue the service in whole or in part for good cause (for example unreasonable costs, loss of third-party providers, legal situation, security). We announce a discontinuation in good time in advance in the app and in the store. If a change impairs your access to or use of the service more than insignificantly, we inform you within a reasonable time beforehand on a durable medium (for example with a notice in the app that you can save, or by email) about the features and timing of the change and your rights; the statutory rights under section 327r German Civil Code apply. You can back up your file at any time with the app's backup file. On discontinuation we refund on request the share of an already paid, not yet expired subscription period (email to apps@bitbeans.de with order number). We may change the providers of technical services as long as the service remains essentially equivalent for you.
10. Rights of use
You receive a simple, non-transferable right to use the app on your devices for your own purposes (private, or in your own yard or business). App, design and images are protected by copyright; your content remains yours. Not allowed: resale, rental, reverse engineering beyond what the law permits, and circumvention of technical protection.
11. Liability
We are liable without limit for intent and gross negligence, for injury to life, body or health, for fraudulently concealed defects and under product liability law, including the liability for damage to data provided there, where it applies. For simple negligence we are liable only for breach of essential contractual duties, limited to the typical, foreseeable damage. We do not exclude liability for data loss; nevertheless back up your file regularly outside the device (for example with the backup file) and heed notices in the app. Statutory rights in case of defects remain unaffected.
12. Changes to the terms, law, contact
The version in force is always on this page and applies to contracts concluded after it. For an existing contract, the version at the time of purchase remains decisive unless you expressly agree to a change; silence does not count as agreement. Changes to the service are governed by section 9 and section 327r German Civil Code. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods; mandatory consumer protection rules of your country of residence remain unaffected. Questions: apps@bitbeans.de. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.