Hoofolio Support

Please include where possible

• the app name and app version
• your device and operating-system version
• a short description of the issue
• no passwords, complete payment data or sensitive content

Purchases and restoration

Purchases are handled by Apple or Google. Use the same store account used for the original purchase when restoring. A store purchase and an optional app account are separate.

Important information

• Hoofolio is a notebook and reminder aid for your horse, not a substitute for your vet, the equine passport or required records.
• Back up your file regularly outside the device. Without recovery code and passphrase nobody can read a cloud backup.
• Send questions and feedback in the app under “More” > “Send feedback” or by email; without a connection the message waits on the device and is sent at the next start with a connection; after 30 days without sending it is deleted.