Contact
Email us at apps@bitbeans.de. We answer support and privacy requests directly.
Please include where possible
- the app name and app version
- your device and operating-system version
- a short description of the issue
- no passwords, complete payment data or sensitive content
Purchases and restoration
Purchases are handled by Apple or Google. Use the same store account used for the original purchase when restoring. A store purchase and an optional app account are separate.
Important information
- For an incorrect image pair, include the visible puzzle name or identifier.
- Downloaded content and local progress may be lost when the app is deleted.
- You can delete the optional account and cloud data in the app or request deletion by email. A verified store purchase is managed separately from the cloud account by Apple or Google.