Contact
Email apps@bitbeans.de and include the app version, device, operating system and a short description of what happened.
Please never send
- passwords or store credentials
- complete payment or receipt details
- unnecessary personal information about your child
Purchase, restore and refunds
The full version is exactly one one-time purchase with no subscription or consumables. Purchase and restore are available only in the protected parent area. Restore with the same Apple or Google store account used to buy it. Refunds are handled by the store; paid areas may lock again after its ownership check.
The manual rating link is available only in the protected parent area. An optional native review request after positive moments is also initiated only there and may not appear because the operating system controls its timing.