Contact
Email us at apps@bitbeans.de. We answer support and privacy requests directly.
Please include where possible
- the app name and app version
- your device and operating-system version
- a short description of the issue
- no passwords, complete payment data or sensitive content
Purchases and restoration
Complete is a one-time purchase with no subscription. Apple or Google handles the purchase. Restore with the same store account used to buy it. Pensaro does not require an app account.
Important information
- After reinstalling, use Restore purchase in Settings with the same Apple or Google store account used for the purchase.
- A confirmed store refund locks Complete again after the next purchase check; the seven free games remain available.
- Report a game problem using the flag in the game. The round details shown help us reproduce it. Send general feedback from Settings directly to our support team. This needs an internet connection and no email app.
- Reset progress clears play history, favorites and reached levels. Your purchase and preferences remain. Deleting the app removes local app data; your store purchase can be restored.